OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
64 ratings and 39 comments received in the last 90 days.
01 April 2025
I was on the new system and even though my handover was supposed to be 27th the new system wouldn't let me get my new car so I had sat in it linked my phone to it but then had to walk away from it didn't get it till the 30th
26 March 2025
Everything was explain by Laura totally and I was completely satisfied with the service I received
22 March 2025
Laura and all other staff were very welcoming and helpful.
19 March 2025
Sales person was extremely helpful and helped me greatly to get through the enormous amount of admin associated with buying a car from Arnold Clark
12 March 2025
Great service from Calum
06 March 2025
Excellent interaction with sales representative and support staff
04 February 2025
Best welcome I've ever received at a car dealership. I received excellent advice and all my questions were answered thoroughly and accurately.
18 April 2025
Jamie Jarvis was my advisor whilst my car was in for an MOT and he couldn't have been more helpful, I have no complaints or issues whatsoever re the customer service as it was spot on.
17 April 2025
Initial booking female gave wrong information however service admin on day was excellent
13 April 2025
The staff are always very professional and the Service provided is excellent
06 April 2025
Easy process. No problems
02 April 2025
Good service and communication from Arnold clark representative Jamie John Jarvis.100%
31 March 2025
It ran smoothly and did what was asked
30 March 2025
Friendly fast service
29 March 2025
Really impressed with the service provided, phoned when car was ready (earlier than initially suggested) and Dawn couldn't have been more helpful signposting key information to me about the service and next steps for my car.
23 March 2025
Quick, kept up to date with progress, car washed and hoovered
22 March 2025
Car was ready on time and the staff were excellent
12 April 2025
The knowledge and experience of the sales advisor was invaluable to me. Great communication from start to finish very personable.