OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
43 ratings and 26 comments received in the last 90 days.
01 April 2026
From the moment I entered the showroom till I collected my new car on Sunday I had nothing but good experiences.
31 March 2026
Knowledgeable efficient
24 March 2026
Rebecca was attentive and new her stuff
24 March 2026
Laura McLean kept me updated throughout the process and I was also able to check on the build of my car through the app
24 February 2026
It was a pleasure dealing with Ryan and Jennifer at Mini Irvine from start to finish. We are now proud owners of a Countryman in British racing green and can't wait for Spring to start our Mini adventures. Thanks to all the staff at Mini Irvine.
28 January 2026
Great service and early delivery
15 April 2026
I dropped the car off at arranged time and didn't have to wait long to get away in the courtesy car which helped as I was working that day. The service adviser, Linzie, was also really helpful and kept me up to date.
15 April 2026
Very satisfied. Staff were very friendly. The whole process was very smooth.
13 April 2026
All very efficient, pre arrival call & kept updated on the day . Also sent the video.
30 March 2026
All good. Service check in staff especially
30 March 2026
Great service
26 March 2026
The issue was diagnosed and quickly rectified
24 March 2026
Service was excellent
16 March 2026
Staff met me on arrival. Very efficient check-in procedure and staff kept me updated with progress of the car. No work required and car returned promptly.
09 March 2026
Always faultless
08 March 2026
Friendly efficient staff
FIND Arnold Clark Irvine.
Address
- Ayr Road, Irvine, KA12 8BZ
Opening Hours
- Mon–Fri:09:00 - 20:00
- Sat:09:00 - 18:00
- Sun:11:00 - 18:00
Phone
- 01294 440863
Irvine and the surrounding areas, including Kilmarnock, Ayr, Kilwinning and Troon
Address
- Ayr Road, Irvine, KA12 8BZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01294 440859
Irvine and the surrounding areas, including Kilmarnock, Ayr, Kilwinning and Troon
14 April 2026
Staff member I dealt with, Laura McLean, was fantastic throughout. Kept me up to date and was a pleasure to deal with at pick up.