OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 49 comments received in the last 90 days.
24 March 2024
See above fantastic staff
22 March 2024
Paul and Jennifer are fantastic, they talked us through our options and took us step by through the process making the whole experience very personal.
07 March 2024
Claire, the sales advisor was excellent.
06 March 2024
Jennifer Cunningham & Paul were very friendly, answered all our questions, & gave a very good trade in price for my BMW X2.
05 March 2024
Good customer service, smooth transaction. One small issue with car was sorted out quickly and easily .
25 February 2024
Sales personnel were helpful and approachable.
22 February 2024
Kept up to date on when I would get my car, fully guided through finance and insurance then the handover. All very professional
22 February 2024
Easy process
02 February 2024
The sales staff were helpful,accommodating and informative. Couldn't fault the service provided
11 April 2024
Completely satisfy
04 April 2024
Declan's customer service was excellent from start to finish.
01 April 2024
From dropping off the car to pick up I was kept informed
27 March 2024
Car in for a service great service I received. Declan who was the service advisor was 100% focused on his job to be told he's on training such a great customer focused advisor made you feel valued
26 March 2024
First class
25 March 2024
Really helpful.
20 March 2024
Repairs were quick and I was kept in the loop through the process
15 March 2024
Was well looked after by a young man named Declan who gave me the whole AC experience, he was knowledgeable and explained the the whole MOT and service. I would appreciate it if someone gave this young man a pat on the the back as he was very proffes
14 March 2024
As above
13 March 2024
Took car in early afternoon day before service in the hope car would be done first thing as I was unable to pick up any later than 1.30pm on day of service. Received text at approx 3pm on day of stating that service was about to start.
30 March 2024
Fast and efficient service